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By  Mr. Sukhwinder Singh
am recommending everyone that if they want to go anywhere on a tour they should use mainlandholidays.com. From start to finish everything was wonderful. We loved every minute of it. The accomodations/hotels were all excellent and everyone from the company was courteous and kind. We couldn't have asked for a better trip

 

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Faqs

 

 

Q1;  Why should I buy the product from you?

A; We are one of the travel house having most of the following features in the region

Active Website:- We are only company having an active website. That means you can check the various updated special products/deals etc, while in the comfort of your home. In case you need any further assistance we are available locally in your own town, so you can visit our office or can ask our executive to visit your premises.

Product Philosophy: - Our product philosophy is consultancy oriented and, unlike other players in the market, we are not selling agent of  any travel related product. Usually in case if a company is selling agent of any product, it tends to sell and try to impose the same on you in order to achieve their targets/incentives etc.  Instead, we try to understand the customer’s requirement and suggest him/her the right product composition on the basis of our experience, and source the same for him/her.  By subscribing this product philosophy we are able to give the following value addition to our client

True Consultancy: You will have an opportunity to interact with a non biased person from the travel trade who shall not hide/over commit about a single product. (For example if you speak to Cox & Kings representative, he/she shall always try promote his/her product, and may not be as able as us to provide you the right comparison vs SOTC,  Thomas Cook or Raj Travels etc).

Customized Product:  - Since, we are not selling agent of any single brand, we try to understand your needs, exposure, your expectations from the tour, nature of visit (like family holidays/honeymoon/business trip etc) etc, and then recommend and customize the product as per your expectations and source that for you.

Time Saving and Energy:  You shall be saving your time and energy needed for studying the various products to come to right product conclusion. (For example, if you want to go from Delhi to Bombay and are looking for a cheapest ticket, you would be required to speak to Air Sahara, Indian Airlines, Kingfisher Airlines, Air Deccan, Jet Airways, Spice Jet etc to come to a right conclusion) As per our information till date, no other player  in Ludhiana market is doing all the airlines especially the budget ones, so he/she shall give you the quote you the airlines which is in his cheapest among product portfolio, rather than actually the cheapest available ticket.

Single Window Solution: You don’t have to coordinate with five different persons for your  travel solutions. Its like a shopping mall experience where you will get all the different products  like foreign exchange, overseas mediclaim, train ticket, car hire etc on a simple telephonic coordination with our well experienced travel consultant. Since, all the things are being coordinated by us, so we would also understand the repercussion in case of one product’s clause on another.

Airline Ticket Dual Sourcing Advantage:  For airline tickets, we have our sourcing network in Delhi as well in Punjab from the respective airline offices, so we filter the product price and then quote it to you. So, here you have an advantage that you can be sure of getting a better available deal. However, in most of the cases you existing agent would be sourcing the products either from Delhi or Punjab in case of airline ticketing.

Q2;  I am satisfied from my existing agent, so why should I switch over? 

A; In case, you are satisfied from your existing agent, even we shall not recommend you to switch over. However, we would appreciate you to do the cross checking in terms of advise/price so that you yourself make an analysis. However, at very same time we would like you to check all those points which are being claimed by us.

Q3; I have an agent in Delhi, and the prices in Delhi are cheaper. 

A; This is a myth that the pricing would be cheaper in Delhi. However, only in case airline tickets, it is quite possible that at times the for certain sectors, tickets are cheap in Punjab while for other sectors in Delhi. This too is not a standard formula. It is pretty dynamic in nature and depends on demand and supply/airline policies etc, and only an agent who has a sourcing network at both the destinations is the one who can give you the true  value addition. For rest of the products, all the products pricing is system oriented. We have all the systems what even most of Delhi agents don’t have.

 Q5; With whom should I get in touch for what????

 A; You should get in touch as following....


                 Name                 Contact No.


              Rana Borah      0161-4621035-37    


 Q6; What are your office timings? 

A; Our office timings are as following...

Seasons

Working Hrs

Lunch Timings

Winters (Nov/Dec/Jan/Feb)

 1000 hrs - 1830 hrs 

 1:30 p.m. to 2:00 p.m.

Summers (Rest all Months)

 0930 hrs - 1830 hrs

 1:30 p.m. to 2:00 p.m.


NOTE: Saturday will be half day (till lunch time), and Sunday OFF.

 Q7; What are your OFF Days besides Sunday?? 

A; Every year, following days are declared holidays in our office.

1st January (New Year)

Lohri

Republic Day   

Holi                  

Baisakhi           

Independence Day

Janam Ashtami

Gandhi Jayanti

Dusshera

2 Days on Diwali

Vishwakarma Day.

Guru Nanak Dev Ji Birthday.

Christmas

 Q8; Why should we believe in you, as most of the agents over commit????

A; The best way to reply this would be that you should speak to our existing clients. We have clients from every industry varying from Textile, Cycle Parts, Machine Tools, Sewing Machine, Hand Tools etc. Few of the clients from these industries have been listed on our website (check testimonials), for further details on more clients please get in touch with us.

Q9; The hotel/product which I want is not loaded on your website.

A; In case if you are looking for a hotel which is not listed, please get in touch with the concerned person as mentioned in question no 5.

Q10; Are there some hotels/products where you don’t deal????

A; We specialize in premium class travel products. We don’t promote budget class hotels within India not specified on our website.  However, in case you have a specific requirement to book rooms in a specified hotel, we can help you for the same.

Q11; When you are not selling agent of any company, from where are you earning?

A; While, we are not selling agent of any principal operator, we do get our commission from almost every operator. So, as an end user you shall get the product at the same price what you will get directly from them. However the advantage you shall get from us is that, you shall get free consultancy to determine the right product among the many options through us.

Q12; I can not check the website quite often, so whenever any special offer comes for x destination, just inform me.

A; We would request you to register with our website, and clarify us what kind of the products would be of interest to you. Click on the link given below-

Q13; I am from x industry, please tell me if there is any trade fair related to same in y country?

A; Please check in the list of trade fairs listed against your industry in business tour column. And you must get registered to us (registration is free of charge), so that we can send you all the details related to your industry in various exhibitions/trade fairs/conferences happening in future.

 

Hope the above information was useful to you, for any further query you can mail us at info@mainlandholidays.com

 

Click here to send us a mail on questions or comments about this web site.

Contact us at :132/2, 2nd Floor, KL Plaza, Rani Jhansi Road Ludhiana (Pb) India
Phone :- +91-161-4621035-36-37, Fax:- 0161-4621037, Email:- info@mainlandholidays.com
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